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Our Employee Assistance Programs (EAP) provide a range of personal and professional support services for your staff, managers and their families, including programs for the whole organization, as well as for specific situations such as, traumatic workplace incidents.
They also provide resources for Managers and Supervisors to effectively address challenging staff issues, as well as focus on supporting personal functioning though solution-focussed professional assistance, including unlimited counselling.
The TherapyWorks EAP is a unique, flexible, innovative, professional and cost beneficial service that covers the employee, the employee's spouse or partner, and children up to the age of 18.
- Short term responsive counselling
- 24 hour emergency counselling
- Consultation and advisory service for managers and supervisors
- Initial consultation on organisational or workplace issues and strategies
- Maintenance and analysis of EAP database information
- On site critical incident debriefing
- Briefings for managers and staff
- Conflict mediation and resolution
- Employee assistance or human resources training and refresher training
- Written utilisation and trends reporting and recommendations
- Regular contact with Human Resource staff
- Printed promotional material including posters, brochures, posters pamphlets and cards
- Advice on EAP implementation, development, publicity and evaluation
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